Legal Agreement
TERMS OF SERVICE
Pool Pros Plus, LLC
Effective Date: January 1, 2025
SMS Messaging Terms & Compliance
Program Description
Pool Pros Plus, LLC provides an SMS messaging program that sends appointment confirmations, reminders, rescheduling updates, and customer support messages to customers who have booked an appointment through our website at www.pool-pros.com or via our scheduling forms. Customers must explicitly opt in via a dedicated SMS consent checkbox.
Cancellation Instructions
To cancel SMS notifications, text "STOP" to the number that sent you messages. You will receive a confirmation and no longer receive messages from us. To rejoin, sign up again via our opt-in form.
Support Information
For assistance, reply "HELP" to any message, email dustin@pool-pros.com, or call (580) 357-0634 during business hours.
Carrier Liability
Carriers are not responsible for delayed or undelivered messages.
Message & Data Rates
Message and data rates may apply based on your plan. Frequency varies with service usage.
Supported Carriers
Our SMS program is compatible with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Age Restriction
Participants must be 18 years or older.
Privacy Policy
For details on how we handle your data, refer to our Privacy Policy.
General Terms
This website (the "Site") is owned and operated by Pool Pros Plus, LLC ("COMPANY," "we," or "us"). By using the Site, you agree to comply with these Terms of Service, our Privacy Policy, and any applicable conditions related to specific services or products.
Accessing the Site in any way, whether manually or through automated means, constitutes acceptance of these Terms. We reserve the right to update these Terms. Continued use of the Site after changes indicates your acceptance of the modified Terms.
Intellectual Property Rights
Our License to You
The Site and all its materials are owned by Pool Pros Plus, LLC and are protected under intellectual property laws. Materials are for personal, non-commercial use only. Unauthorized reproduction, modification, distribution, or exploitation is prohibited.
Your License to Us
By submitting content (e.g., comments, blog entries, photos) on our Site or social media, you grant us a royalty-free, perpetual, non-exclusive worldwide license to use, modify, and distribute such content.
Disclaimers
We may link to third-party websites for informational purposes. These links do not constitute endorsements, and we are not responsible for third-party content, services, or practices.
All information, products, and services on the Site are provided "as is," with no warranties, express or implied. We disclaim liability for any damages resulting from your use of the Site.
You agree to indemnify and hold Pool Pros Plus, LLC, its partners, and employees harmless from claims arising from your use of the Site or violation of these Terms.
Online Commerce
Some Site sections may offer products/services from third-party vendors. We are not responsible for the quality, accuracy, or reliability of these third-party products/services. Transactions are solely between you and the vendor.
Registration & Passwords
Certain Site features may require account registration. You agree to provide accurate information and maintain the confidentiality of your login credentials. Notify us at dustin@pool-pros.com if you suspect unauthorized use of your account.
Termination
We reserve the right to suspend or terminate your access to the Site if you violate these Terms or engage in unlawful activity. Upon termination, you must discontinue use of all Site materials.
Governing Law
These Terms are governed by the laws of the state in which Pool Pros Plus, LLC operates. Disputes will be resolved through binding arbitration in this jurisdiction.
Changes to Terms of Service
We may update these Terms periodically. The latest version will always be available on our website with the effective date. For questions or concerns, contact us:
Contact Us
Pool Pros Plus, LLC
Phone: (580) 357-0634
Email: dustin@pool-pros.com
Website: www.pool-pros.com
Address: 404 NW 76th, Lawton, OK 73505
Acknowledgment
By using our website and services, you consent to these Terms of Service.
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